These Terms of Service ("Terms") govern your access to and use of the ParentEdge service available at parentedge.com (the "Service"), operated by CSM Inc., a Michigan corporation ("CSM," "we," "us," "our," or "ParentEdge"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Eligibility and Account
You must be at least 18 years of age and the parent or legal guardian of the minor athlete whose information you provide to use the Service. By creating an account, you represent and warrant that:
- You are at least 18 years old;
- You are the parent or legal guardian of the minor athlete whose information you log in the Service ("the Athlete");
- The Athlete is at least 6 years of age;
- You have the legal authority to provide that information and agree to these Terms on your own behalf and, where applicable, on behalf of the Athlete.
You are responsible for maintaining the confidentiality of your account credentials and for all activity occurring under your account. You agree to notify us promptly of any unauthorized use of your account.
2. Description of the Service
ParentEdge provides AI-generated developmental guidance, practice planning, observational organization, and related features for youth athletes. The Service uses third-party artificial intelligence models (currently Anthropic Claude) to analyze observations you provide and generate recommendations and outputs.
The Service is not, and is not a substitute for, professional coaching, medical advice, psychological counseling, athletic training, physical therapy, or any other licensed professional service. Outputs from the Service are general developmental guidance only.
3. Subscriptions and Payment
The Service is offered on a subscription basis. Plan options, pricing, and any applicable free-trial periods are displayed at signup and may be updated from time to time with reasonable notice.
By providing payment information, you authorize us, through our payment processor (Stripe, Inc.), to charge the applicable fees to your designated payment method on a recurring basis until you cancel. You authorize Stripe to retain your payment information for the purpose of processing recurring charges.
Cancellation. You may cancel your subscription at any time through your account settings or by contacting us. Cancellation takes effect at the end of your then-current billing period. Except where required by law, we do not provide refunds for partial billing periods, unused service, or fees already charged.
Free or invite-based access. If you accessed the Service through an invite code, free-trial period, or other complimentary access mechanism, paid subscription terms apply only after that access period ends and you elect to subscribe.
Price changes. We may change subscription pricing with at least 30 days' notice. Price changes take effect at the start of your next billing period after notice.
4. Your Content
Information you provide to the Service — including your observations, profile details, conversational input with the AI, and any other content you submit — is referred to as "Your Content." You retain ownership of Your Content.
By submitting Your Content, you grant CSM Inc. a non-exclusive, worldwide, royalty-free license to use, store, process, transmit, and display Your Content solely for the purpose of operating, providing, securing, and improving the Service for you. We do not sell Your Content. We do not use Your Content to train or fine-tune AI models.
You represent and warrant that Your Content (a) does not infringe any third-party intellectual property, privacy, or other rights; (b) complies with all applicable laws; and (c) accurately reflects information you have authority to share, including authority to share information about the minor Athlete in your care.
5. AI-Generated Content
Outputs produced by the Service — including practice plans, coaching notes, skill summaries, drill recommendations, conversational responses, and any other AI-generated material (collectively, "Outputs") — are computer-generated content produced by AI models based on the information you provide and on general training data.
You acknowledge that Outputs:
- May contain errors, omissions, inaccuracies, or recommendations not appropriate for your specific Athlete;
- Constitute general developmental guidance and are not professional advice of any kind;
- Do not guarantee any specific athletic, developmental, health, or other outcome;
- Should be evaluated and applied using your independent judgment as parent or guardian, in consultation with appropriate licensed professionals where applicable.
You are solely responsible for any decisions or actions you, the Athlete, or any third party take in reliance on Outputs from the Service.
6. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of any applicable law;
- Provide information about any individual other than a minor Athlete in your legal care, without proper authorization;
- Reverse engineer, decompile, scrape, or otherwise attempt to derive the source code or underlying systems of the Service;
- Use automated means to access, query, or interact with the Service in a manner that imposes undue load;
- Resell, redistribute, sublicense, or commercially exploit access to the Service;
- Submit content that is unlawful, harmful, harassing, hateful, sexually explicit, depicts or describes violence toward children, or that exploits or endangers minors;
- Use the Service to harass, abuse, or harm another person;
- Attempt to gain unauthorized access to other accounts or to our infrastructure.
We may suspend or terminate accounts that we reasonably believe to be in violation of these provisions.
7. Account Termination
You may delete your account at any time through your account settings or by contacting support@parentedge.com.
We may suspend or terminate your account at our discretion for violation of these Terms, non-payment of fees, fraudulent activity, or for any other reason with reasonable notice. Upon termination, your right to use the Service ends immediately. Provisions of these Terms that by their nature should survive termination — including Sections 4, 5, 8, 9, 10, 11, and 12 — will survive.
8. Disclaimer of Warranties
THE SERVICE AND ALL OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED OPERATION.
WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT (A) THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; OR (C) ANY OUTPUTS WILL BE ACCURATE, RELIABLE, OR PRODUCE ANY PARTICULAR RESULT.
9. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:
IN NO EVENT WILL CSM INC., ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, REGARDLESS OF THE LEGAL THEORY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT WILL CSM INC. BE LIABLE FOR ANY PHYSICAL INJURY, EMOTIONAL DISTRESS, OR OTHER HARM TO ANY PERSON ARISING FROM ATHLETIC ACTIVITIES OR OTHER ACTIONS UNDERTAKEN IN RELIANCE ON THE SERVICE OR ITS OUTPUTS.
OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID TO CSM INC. IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you to the extent prohibited by law.
10. Indemnification
You agree to defend, indemnify, and hold harmless CSM Inc. and its officers, directors, employees, and agents from and against any and all claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to (a) your use of the Service; (b) Your Content; (c) your violation of these Terms; (d) your violation of any applicable law or third-party right; or (e) any injury, harm, or claim (including those brought by or on behalf of the Athlete) arising from any physical, athletic, or other activity undertaken in connection with the Service.
11. Dispute Resolution and Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict-of-law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Any dispute, claim, or controversy arising out of or related to these Terms or the Service will be brought exclusively in the state or federal courts of competent jurisdiction located in the State of Michigan. You consent to the personal jurisdiction of such courts and waive any objection based on inconvenient forum.
You agree that any cause of action arising out of or related to the Service must be commenced within one (1) year after the cause of action accrues, or it will be permanently barred.
12. Modifications to the Service and Terms
We may modify, suspend, or discontinue the Service or any part of it at any time, with or without notice.
We may update these Terms from time to time. If we make material changes, we will provide notice by email or through the Service at least 30 days before the changes take effect (or such shorter period as required to comply with law). Your continued use of the Service after the changes take effect constitutes acceptance of the updated Terms.
13. Miscellaneous
Entire Agreement. These Terms, together with our Privacy Policy and Liability Waiver (each incorporated by reference), constitute the entire agreement between you and CSM Inc. regarding the Service.
Severability. If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force and effect.
No Waiver. Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
Notices. We may provide notices to you by email to the address associated with your account or by posting in the Service. You may provide notices to us at support@parentedge.com.
14. Contact
Questions about these Terms: support@parentedge.com
CSM Inc.
State of Michigan, United States