Email us
support@parentedge.comWhat to expect
A FEW COMMON REASONS PEOPLE WRITE.
If you're wondering whether your question belongs here — it does. Send it.
Billing & subscriptions
Trial questions, plan changes, refunds, invoices, or anything related to charges on your account. You can also manage your subscription directly from your account page.
Technical issues
Something broken? A response that didn't make sense? A page that won't load? Tell us what you were doing when it happened — we'll get to the bottom of it.
Account help
Trouble signing in, can't access your athlete's profile, want to delete your account or export your data — we'll handle it.
Product feedback
Something you wish ParentEdge did differently, an output that didn't land, a feature you'd like to see. We read every note and most of them shape what we build next.
Press, partnerships, schools, clubs
Working on something where ParentEdge might fit? Use the same email and we'll route it to the right place.
One note: ParentEdge is not a substitute for professional medical, mental health, or athletic-training advice. If your athlete is dealing with an injury or a mental-health concern, please contact a qualified professional directly.